TELEMEDICINE – PHYSICAL AND PHONE CONSULTATIONS WITH A DOCTOR

  • Possibility for telephone or written consultation with a doctor on duty (for children / adults) or by choice of a particular doctor
  • Filter for choice of medical specialty, medical organization, doctor’s name
  • Reply to the written consultation within 24 hours, response to the telephone consultation – up to 2 hours (from the doctor on duty)
  • Archive of questions and answers from written consultations
  • Possibility to attach photos or other documents upon request in the written consultation
  • The doctor may also attach photos or documents (if necessary) to his / her response to a written consultation
  • Queue function – if there is no free doctor on call at the time of the telephone consultation, the call enters a virtual queue and is returned to the patient by the first physician on duty
  • The telephone consultation with a specific doctor (as opposed to the on-call doctor) takes place at specific hours, announced by the doctor as a schedule for telephone consultations.